Welcome to the MetroTex MLS Support section. Our Mission is to provide superior service through our support staff as well as providing a wealth of information about the various MLS programs we support. If you need help with any MLS issue, please call our MLS Department at 214-540-2755 or email MLS Support.
ONLINE TRAINING AND SUPPORT
Watch a full spectrum of training videos on the new Matrix MLS system (view the manual)
Matrix Listing Input (step by step guide)
NTREIS Data Input Forms
Related: Extending an expired listing
Matrix Minute – Eliminating Shapes on Map
Matrix MLS Documentation
AFTER-HOURS / ADDITIONAL SUPPORT
zipForm Plus Basics, an on-demand training video
zipForm Plus Introduction (PDF)
zipForm Plus Quickstart Guide (PDF)
zipForm Plus Basics Training Guide (PDF)
zipForm Plus User Guide
ZipForm / Digital Ink
MLS STATUS DEFINITIONS
When does a listing shift from Active to Active Contingent to Pending? Click here to get the official MLS Status Definitions.
MLS Training classes are free to MetroTex MLS members -- click here to see the current calendar of MLS Classes near you!
GotoAssist (access here)
ListHub Syndication Information & Support
CSS Support 817-858-0055
Announce My Listing
888-823-0919 x 2