Welcome to the MetroTex MLS Support section. Our Mission is to provide superior service through our support staff as well as providing a wealth of information about the various MLS programs we support. If you need help with any MLS issue, please call our MLS Department at 214-540-2755 or email MLS Support.
ONLINE TRAINING AND SUPPORT
Below is our Intro to Matrix training video.
Watch a full spectrum of training videos on the new Matrix MLS system by clicking on the list box in the upper left hand corner or view the manual.
Matrix Listing Input (step by step guide)
All forms subject to change
Related: Extending an expired listing
MLS STATUS DEFINITIONS
When does a listing shift from Active to Active Contingent to Pending? Click here to get the official MLS Status Definitions.
Matrix MLS Documentation
MLS Training classes are free to MetroTex MLS members — click here to see the current calendar of MLS Classes near you!
MLS Academy for Professional Success
Get a quarter year of MLS fees for free!
Navigate your way through our 6 course curriculum to receive MAPS certification and get a quarter year of MetroTex MLS fees for free! Course selection is designed to give students a comprehensive knowledge base of the various MLS applications available to them. All of these courses are free to MetroTex MLS subscribers and are all approved for TREC CE credit (TREC provider #0011). Maps flyer
AFTER-HOURS / ADDITIONAL SUPPORT
ListHub Syndication Information & Support
CSS Support 817-858-0055
Announce My Listing
888-823-0919 x 2