Help Shape the Future of MetroTex by Sharing Your Feedback

MetroTex members have always been willing to tell us what’s working well and where we have opportunities to improve. That feedback matters because it helps shape how we serve you, your business and your clients.

Now, we’re asking for your feedback again. This time, your responses will also help us understand how MetroTex compares with REALTOR® associations across the country and identify opportunities to make the member experience even better.

We’ve partnered with T3 Sixty, an independent consulting firm that has conducted performance surveys for REALTOR® associations nationwide for the past five years. The survey will allow us to benchmark MetroTex against associations across the country and better understand where we’re performing well and where there’s room to improve.

Keep an Eye Out for the Survey Email

Beginning today, REALTOR® members will receive an email from T3 Sixty at survey@t3sixty.com with a personal link to the survey.

The survey takes less than 15 minutes to complete on average, depending on how many optional comments you choose to provide. Your survey link is unique and can only be used once, so please do not share it with others.

Didn’t receive an email? If you don’t receive the survey within the next two days, please request a new survey invitation from clint@t360.com.

Your Feedback Could Win You a Prize

As a thank-you for participating, every survey respondent will have an opportunity to win one of six prizes:

• Grand Prize: $500 Visa gift card
• Five Additional Prizes: $100 Visa gift card each

All survey participants will be included in the drawing.

What Will MetroTex Learn from the Survey?

Your responses will help MetroTex:

• Benchmark our performance against REALTOR® associations nationwide, including organizations similar to MetroTex in size and type.
• Develop a scorecard that can be shared with members to show how MetroTex is performing.
• Identify areas where we are exceeding expectations and areas where we have opportunities to improve.
• Better understand the unique needs and experiences of different groups of members.
• Capture member suggestions, ideas and insights that can inform future planning and innovation.
• Measure REALTOR® association engagement through T3 Sixty’s exclusive Engagement Score (EScore).

Ultimately, your feedback will help us understand our strengths, identify opportunities and make informed decisions about how we serve MetroTex members, both today and in the future.

What Will Be Measured?

The survey measures five areas of association performance: Satisfaction and Value, Direction and Leadership, Support and Services, Data, and Technology.

Help Us Beat the Benchmark

Over the past five years, T3 Sixty has collected more than 250,000 responses from more than 75 organizations, with an average survey response rate of 13.6%.

We’d love to see MetroTex members surpass that benchmark.

Your feedback matters. Tell us what MetroTex should keep doing, stop doing or do differently to better serve you and your business.

Please take a few minutes to complete the survey when it arrives. We look forward to learning from your feedback, and sharing the results with you in the weeks following the survey’s conclusion.