MLS Support

Our team is dedicated to delivering superior service and comprehensive information to help you make the most of our MLS programs.

Training Videos

Learn at your own pace with our user-friendly, on-demand MLS training videos.

Education & Resources

MLS Training Courses

MetroTex MLS members enjoy no-cost access to all training courses. Explore our courses and register today.

MLS Academy for Professional Success

Want a Free Quarter of MLS?

Complete our 6-course curriculum to earn your MLS Academy for Professional Success (MAPS) certification and enjoy a free quarter of MetroTex MLS! These courses are designed to give you a comprehensive knowledge base of the various MLS applications available. All courses are free for MetroTex MLS members and available via GoToWebinar livestream. Learn more about MAPS.

*The MAPS certification is not affiliated with or endorsed by the National Association of REALTORS®.

Complete the 5 required courses:

  1. Advanced Matrix
  2. Managing Your Listings
  3. Client Management
  4. Accessing Property Tax
  5. Intro to RPR

And complete 1 of the 2 elective courses:

  1. zipForm
  2. Intro to Instanet

Register for MLS Classes Now

For more information about MAPS, contact MetroTex MLS at or 214-540-2755.

Area REALTOR® Meetings

Join your fellow REALTORS® and industry partners at our engaging, regularly scheduled meetings across the metroplex. Learn more and join us.

Claim Your Free
Quarter of MLS

Find Out How

Confused by MLS
Status Definitions?

Download Our Guide

Compliance, FAQ &
Things To Know

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Join Our Advisory Group

MLS Team

Cathy Faulkner

Cathy Faulkner , Director of MLS

Phone: 214-540-2755

  • Rachel Hinson, MLS Manager
  • Edith Vasquez, Senior MLS Instructor
  • Cristina Alvarado
  • Rhonda Cindea
  • Lisa Davis
  • William Glynn
  • Sherri Godeaux
  • Shawn McGuirk
  • WJ Miles

After Hours Support

Matrix MLS

zipForm Plus


For RPR support, call 877-977-7576.


For ShowingTime help, call 817-858-0055.


For help with ListHub, call 877-560-0171.

Property Panorama

For Property Panorama support, call 440-290-2200.