Updated Customer Showing Form Now In Effect

As of February 25, the updated Unrepresented Customer Showing Form (TXR 1508) is in effect.

You use this form when you show a residential property to a buyer you do not represent, and you also do not represent the seller.

Why the Update Matters

Members raised a common, real-world question: What happens when a buyer already has a representation agreement, but needs to see a property with a different broker?

That situation comes up more often than you think:

• A broker is out of town and asks a colleague to cover a showing
• A buyer stops by an open house without their agent
• A new listing hits the market and timing is critical
• A relocating buyer works with a remote broker but needs local access

Under the previous version, brokers could not use the form if the buyer already had representation. That restriction created confusion. The updated form removes it.

What Changed

The revised form includes three key improvements:

Clearer written agreement language
The form strengthens consumer awareness of written agreement requirements before a showing when the broker does not represent the seller.

Removal of “additional services” language
The form no longer references additional brokerage services after the showing. This avoids confusion, especially when a buyer already has an exclusive agreement with another broker.

New representation status checkbox
Buyers can now indicate whether they have an existing representation agreement with another broker. If they do not check the box, they are confirming they do not have one.

What This Means for You

The updated form reflects how showings actually happen. It gives brokers flexibility in common scenarios while clearly documenting a buyer’s representation status.

Download the updated form and make sure you’re using the current version moving forward.