All-New Member Portal Opens Sept. 2
Big changes are coming your way! On Tuesday, September 2, we’re launching our all-new MetroTex Member Portal to make your membership easier to manage, faster to navigate, and more convenient than ever.
Transition Timeline
To make the switch seamless, there are a few days when our systems cannot process payments or be updated. Please review these dates so you can take care of any time-sensitive business in advance.
Payment Pause (Aug 22 – Sep 1)
The last day to make ANY payments through our system or over the phone is Thursday, August 21, until close of business.
This includes registering for classes, paying invoices, submitting for M.A.P.S credit, setting up Supra keys, joining the association, or making any membership change that includes a fee. REALTOR® Store purchases will also be unavailable during this time.
If you need to make an office transfer during this time, please call us at (214) 637-6660 for assistance.
System Freeze (Aug 28 – Sep 1)
The last day any updates can be made to your member record is Wednesday, August 27, until close of business. Starting September 2, changes can once again be made to member records through your new self-service portal or over the phone.
We know this is a pain, and we only want you to be affected once. That is why we have timed our conversion with TREC’s. Thank you for your patience as we work to provide you with the customer service and tools you deserve.
Association Training (Aug 29)
All MetroTex Association of REALTORS® and Collin County Area REALTORS® locations will be closed on Friday, August 29, for staff training.
Have questions? Find FAQs, how-to videos, and key details to help you get ready for launch.